Responsible Gaming
Gambling Should Be Entertainment
At Star Casino Online, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed by adults who can afford to lose what they wager.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players across Australia.
Age Verification
You must be at least 18 years of age to access and use Star Casino Online. This is a legal requirement in Australia.
We take age verification seriously and may request proof of identity at any time. If you are under 18, or if you are not of legal age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity or lying about how much you gamble
- Spending more time and money on gambling than intended
- Neglecting work, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Risking important relationships or opportunities because of gambling
- Experiencing financial difficulties as a result of gambling
If any of these signs apply to you, please reach out for support immediately.
Self-Help Tools and Features
Star Casino Online provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set limits on the maximum amount you are willing to lose within a specified period
- Session Time Limits: Receive reminders or automatic session timeouts after a set period of play
- Reality Checks: Enable pop-up notifications that remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (days, weeks, months, or longer)
- Account Cooling-Off Period: Take a break from gambling with a temporary account suspension
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support and Help Services
If you or someone you know is struggling with gambling, help is available. Please contact one of the following organisations:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call, 24/7)
United Kingdom
- GamCare – Support, advice, and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (free and confidential)
Seek Help Today
If you believe you have a gambling problem, please reach out for help. You are not alone.
Speaking to a counsellor or trusted person is the first step towards recovery. All support services listed above offer free, confidential assistance and are trained to help people of all backgrounds.
Your wellbeing is more important than any wager. Help is available 24/7, and there is no shame in asking for support.